All products of Bisong lighting have passed strict test with multistep procedure before they enter into the market.
Make a solemn promise to sold products：
Failure of performance during normal use，（Users appear in the normal use of performance failure）we promises the following warranty service from the date of the purchase：
■ In general, the warranty of our products(LED integrated lighting)is two years；
Out of the Sales service guarantee
1. The products that beyond the warranty period;
2. Malfunction is caused by improper use, maintenance and storage (not in accordance with the requirements of product manual installation, use and so on, any improper use, ,for example:: Incorrect wiring, does apply to a high voltage250v, rated load or be used in environments with special exceptions ,such as high temperature, immersion, corrosion, etc);
3. Malfunction caused by irresistible factors (such as floods, fires, earthquakes, lightning);
4. Doesn’t use complete set of the original products of the company, such as using our company's led chip board work with other factory's driver or ither electronic parts, etc.;)
5. Malfunction due to product dismantled, repair and modification without our factory authorized, or altered certificates；
6. plastic parts (such as masks, borders, etc.) is not in the scope of the after-sales service guarantee.
In addition, national laws and regulations applicable otherwise expressly provided, the Company will comply with relevant laws and regulations.
Four, customer service hotline, anti-counterfeit hotline：400-828-0186